How I was Convinced: Why Salesforce for Business?

I’ve been working in the tech field for over 15 years and I’ve seen and heard and even worked with a lot of platforms. The first time I heard about Salesforce was some years ago where I heard it was a good CRM. Most of the bigger projects I have come across up to now, which included management systems and platforms, required ERP applications so when I heard of Salesforce for business as our main solution, I was pretty sceptical. My tech colleague, who has also worked with a lot of CRMs and other types of management systems spoke very highly of Salesforce. In this article, I wanted to let you know what I thought BEFORE of Salesforce for business, and what I think of NOW.

My Dialogue: Why Salesforce for Business

My colleague and I were discussing the new techs and trying to figure out a solution to base our 2017 strategy on last year and when she said Salesforce, I said, no that’s just a CRM. A CRM is not going to resolve the issues of companies with products and inventories and what about their accounting and transactions? What makes it so special anyhow? There are so many CRMs. We should focus on another solution, something more complete.
She replied: but this is not just a CRM. It’s a platform. It’s based on the cloud. This means everything will be online and accessible from any device, any location. No hosting required, no special hardware, no software updates.
Me: What do you mean platform? All management systems are Platforms. A CRM is a CRM. Odoo is a better software application. It has CRM, HR, Inventory, Sales, Purchases and it is fully open source, we can do any customizations. And it’s an all in one. But Salesforce, if you want to add inventory and accounting, you have to do more custom work and integration.

Read the rest here: https://comelite.net/salesforce-business/